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Privacy Policy
Your privacy is very important to us. We want to make
your experience on the Internet as enjoyable and rewarding
as possible, and we want you to use the Internet’s
vast array of information, tools, and opportunities
with complete confidence.
We have created this Privacy Policy to demonstrate
our firm commitment to privacy and security. This Privacy
Policy describes how University Solutions collects information
from all end users of University Solution’s Internet
services (the “Services”)—those who
access some of our Services but do not have accounts
(“Visitors”) as well as those who pay a
monthly service fee to subscribe to the Service (“Members”)—what
we do with the information we collect, and the choices
Visitors and Members have concerning the collection
and use of such information. University Solutions requests
that you read this Privacy Policy carefully.
Personal Information University Solutions Collects
and How It Is Used
Introduction.
University Solutions collects information in different
ways from Visitors and Members who access the various
parts of our Services and the network of Web sites accessible
through our Service. We use this information primarily
to provide a customized experience as you use our Services
and, generally, do not share this information with third
parties. However, we may disclose personal information
collected if we have received your permission beforehand
or in very special circumstances, such as when we believe
that such disclosure is required by law or other special
cases described below.
Registration.
Members are asked to provide certain personal information
when they sign up for our Services including name, address,
telephone number, billing information (such as a credit
card number), and the type of personal computer being
used to access the Services. The personal information
collected from Members during the registration process
is used to manage each Member’s account (such
as for billing purposes). This information is not shared
with third parties, unless specifically stated otherwise
or in special circumstances. However, in instances where
University Solutions and a partner jointly promote the
Services, University Solutions may provide the partner
certain personal information, such as the name, address,
and username of persons who subscribed to the Services
as a result of the joint promotion for the sole purpose
of allowing us and the partner to assess the results
of the promotion. In this instance, personal information
may not be used by the partner for any other purpose.
University Solutions may also generate non-identifying
and aggregate profiles from personal information Members
provide during registration (such as the total number,
but not the names, of Members). As explained in more
detail below, we may use this aggregated and non-identifying
information to sell advertisements that appear on the
Services.
University Solutions Partners and Sponsors.
Some University Solutions products and services are
offered to Visitors and Members in conjunction with
a non-affiliated partner. To provide Visitors and Members
some of these products and services, the partner may
need to collect and maintain personal information. In
these instances, you will be notified before any such
data is collected or transferred and may decide not
to use that particular service or feature. Additionally,
many University Solutions Members have co-branded Personal
Start Pages that are cosponsored by nonaffiliated partners.
University Solutions will share nonidentifying and aggregate
information (except as described above), but not personal
information, with such partners in order to administer
the co-branded products or services offered.
Online Shopping.
At some Web sites, you can purchase products and services
or register to receive materials, such as a catalog
or new product and service updates. In many cases, you
may be asked to provide contact information, such as
your name, address, email address, phone number, and
credit/debit card information. If you complete an order
for someone else, such as an online gift order sent
directly to a recipient, you may be asked to provide
information about the recipient, such as the recipient’s
name, address, and phone number. University Solutions
has no control over the third parties’ use of
any personal information you provide when placing such
an order. Please exercise care when doing so.
If you order products directly from University Solutions,
such as through the “University Solutions Store,”
we will use the personal information you provide only
to process that order. We do not share this information
with outside parties except to the extent necessary
to complete that order.
Online Advertisements.
University Solutions displays our online advertisements.
We share aggregated and non-identifying information
about our Visitors and Members collected through the
registration process as well as through online surveys
and promotions with these advertisers. Additionally,
in some instances, we use this aggregated and non-identifying
information to deliver tailored advertisements. For
instance, an advertiser tells us the audience they want
to reach (for example, males between 25 and 55 years
of age) and provides us an advertisement tailored to
the audience. Based upon the aggregated and non-identifying
information we have collected, we may then display the
advertisement to the intended audience. University Solutions
does not share personal information about its Visitors
or Members with these advertisers.
Responses to Email Inquiries.
When Visitors or Members send email inquiries to University
Solutions, the return email address is used to answer
the email inquiry we receive. University Solutions does
not use the return email address for any other purpose
and does not share the return email address with any
third party.
Voluntary Customer Surveys.
We may periodically conduct both business and individual
customer surveys. We encourage our customers to participate
in these surveys because they provide us with important
information that helps us to improve the types of services
we offer and how we provide them to you. Your personal
information and responses will remain strictly confidential,
even if the survey is conducted by a third party. Participation
in our customer surveys is voluntary.
We take the information we receive from individuals
responding to our Customer Surveys and combine (or aggregate)
it with the responses of other University Solutions
customers to create broader, generic responses to the
survey questions (such as gender, age, residence, hobbies,
education, employment, industry sector, or other demographic
information). We then use the aggregated information
to improve the quality of our services to you, and to
develop new services and products. This aggregated,
non-personally identifying information may be shared
with third parties.
Special Cases.
It is University Solutions’s policy not to use
or share the personal information about Visitors of
Members in ways unrelated to the ones described above
without also providing you an opportunity to opt out
or otherwise prohibit such unrelated uses. However,
University Solutions may disclose personal information
about Visitors or Members, or information regarding
your use of the Services or Web sites accessible through
our Services, for any reason if, in our sole discretion,
we believe that it is reasonable to do so, including:
to satisfy laws, such as the Electronic Communications
Privacy Act, regulations, or governmental or legal requests
for such information; to disclose information that is
necessary to identify, contact, or bring legal action
against someone who may be violating our Acceptable
Use Policy or other user policies; to operate the Services
properly; or to protect University Solutions and our
Members.
"Cookies" and How University Solutions Uses
Them.
A “cookie” is a small data file that can
be placed on your hard drive when you visit certain
Web sites. University Solutions may use cookies to collect,
store, and sometimes track information for statistical
purposes to improve the products and services we provide
and to manage our telecommunications networks. If you
are a Member and have created your own Personal Start
Page, we will use a cookie to save your settings and
to provide customizable and personalized services. These
cookies do not enable third parties to access any of
your customer information. Additionally, be aware that
if you visit non-University Solutions Web sites where
you are prompted to log in or that are customizable,
you may be required to accept cookies. Advertisers and
partners may also use their own cookies. We do not control
use of these cookies and expressly disclaim responsibility
for information collected through them.
University Solutions's Commitment to Children's Privacy.
Protecting children’s privacy is especially important
to us. It is our policy to comply with the Children’s
Online Privacy Protection Act of 1998 and all other
applicable laws.
University Solutions recommends that children ask a
parent for permission before sending personal information
to University Solutions, or to anyone else online.
Public Forums.
Please remember that any information you may disclose
in our Member Directory, or other public areas of our
Web sites or the Internet, becomes public information.
You should exercise caution when deciding to disclose
personal information in these public areas.
University Solutions's Commitment to Data Security.
Services and Web sites we sponsor have security measures
in place to protect the loss, misuse, and alteration
of the information under our control. While we make
every effort to ensure the integrity and security of
our network and systems, we cannot guarantee that our
security measures will prevent third-party “hackers”
from illegally obtaining this information.
How to Access or Modify Your Information.
University Solutions offers Members the opportunity
to access or modify information provided during registration.
To access or modify such information, visit www.universitysolutions.com
or contact our Customer Service Department at support@universitysolutions.com.
Where to Direct Questions About University Solutions's
Privacy Policy. If you have any questions about this
Privacy Policy or the practices described herein, you
may contact:
Customer Service
University Solutions, Inc.
2087 Hopewood Drive
Falls Church, VA 22043
www.universitysolutions.com
Revisions to This Policy.
University Solutions reserves the right to revise, amend,
or modify this policy, our Internet Service Agreement
and our other policies and agreements at any time and
in any manner. Notice of any revision, amendment, or
modification will be posted in accordance with the Internet
Service Agreement.
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